These terms apply to kilwhiss.si and enquiries about Kilwhiss SI services. Our services are offered to businesses and organisations. Visiting this website or sending an enquiry does not create a paid service contract.
1. Who provides the service
Kilwhiss SI (Secure Intelligence) is a trading name of Kilwhiss Group Limited, registered in Scotland, company number SC886888. Registered office: Easter Kilwhiss Farm, Ladybank, Cupar, Scotland, KY15 7UR. This is a correspondence address; visits are by prior arrangement only.
For enquiries, notices or complaints, email hello@kilwhiss.si.
2. Our services and written agreement
Our offers include controlled agent pilots, managed agent operations, agent security assessments and evidence-backed research assistants. Before paid work begins, we agree a written proposal or statement of work covering the deliverables, systems, responsibilities, permissions, acceptance measures, fees and timetable.
That agreement also sets any support hours, response targets, subscription period, renewal, cancellation, payment milestones, intellectual-property rights and data-processing arrangements. Service-specific terms take priority over these general website terms where they conflict. No unlimited support or 24-hour response commitment is included unless expressly agreed.
3. Prices, currencies and tax
Our base prices are in GBP. No UK VAT is currently charged. EUR, USD and CAD figures shown on this website are dated, rounded budgeting estimates, not binding exchange rates or payment quotations. They are not automatically updated. We confirm the invoice currency, final amount, payment method, any applicable tax treatment and responsibility for transfer or conversion fees in the written quote.
“From” prices depend on scope and integration feasibility. Discovery and implementation are separate charges. Third-party licences, model usage, hosting and paid data sources are separately identified where applicable. Additional workflows, integrations and work beyond an agreed allowance require an agreed change to scope and price. Any overseas tax or withholding obligations must be addressed in the contract; currency estimates do not determine tax treatment.
4. Your responsibilities and access
You must be authorised to supply the data and access needed for the work. You retain control of your accounts and data, nominate an accountable owner and provide timely decisions and approvals. Permissions and data sources are limited to the agreed scope. Do not email passwords, access tokens or confidential personal records with an initial enquiry.
5. AI output and human approval
AI-generated output can be incomplete, inaccurate or unsuitable for a particular decision. The agreed workflow defines which outputs need review and which actions require approval. You remain responsible for your business decisions and approvals. We will perform contracted services with reasonable care and skill; using AI does not remove our obligations under the agreement.
A security assessment identifies findings within its documented scope and evidence limitations. It is not certification, a guarantee that every weakness has been found or a guarantee of security or regulatory compliance. Research briefings distinguish evidence from interpretation, but cannot promise exhaustive coverage. They are not a substitute for advice from an appropriately qualified professional where that is needed.
6. International delivery
We operate from Scotland and offer remote services to customers across the UK, Europe, Canada and the US West Coast, subject to suitability and agreed scope. We do not imply that we have offices in those locations. Meeting times, time-zone overlap, support coverage, data location, cross-border access and any local requirements are agreed before work begins. We do not promise that a service is available or suitable in every jurisdiction.
7. Website use and intellectual property
You may view this website and share links for lawful business purposes. Do not attempt unauthorised access, disrupt the service, introduce malicious code or misuse personal information. Website text, branding and original design are protected by applicable intellectual-property rights. Rights in commissioned deliverables and any third-party components are set out in the service agreement.
8. Privacy and confidentiality
Our Privacy Policy explains how we handle website and enquiry information. Confidentiality and any controller/processor obligations for customer projects are addressed separately before the relevant processing starts. Sending an enquiry is not consent to marketing.
9. Availability and liability
We aim to keep the website accurate and available, but access may be interrupted and information may change. Third-party websites and platforms have their own terms. Liability for paid services is addressed in the written agreement; this page does not introduce an undisclosed service liability cap.
Nothing in these terms excludes or limits liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any liability or rights that cannot lawfully be excluded or limited. Any mandatory rights that apply to you remain unaffected.
10. Complaints, governing law and updates
Please raise concerns with hello@kilwhiss.si, including enough information for us to investigate. Unless a written service agreement states otherwise, these website terms are governed by Scots law and business disputes are subject to the Scottish courts, subject to any mandatory rules that apply.
We may update this page as the website or services change. The date above identifies the current version. Changes to an existing paid engagement follow its agreed change process.